Provide high quality technical support and customer service to Esri end users through effective communication and efficient troubleshooting Identify, understand, and articulate solutions for customer issues, including the usage and performance of ArcGIS Online, ArcGIS Pro, and related technologies Work well in a high energy, fast paced, enthusiastic, positive, and collabo

Design and write conceptual and workflow documentation outlining the functionality of knowledge graphs in ArcGIS. This involves writing new content and updating and maintaining existing content Understand the current state of the knowledge graph functionality in ArcGIS Pro, ArcGIS Enterprise, and Web GIS by working with developers and product engineers, developers, and th

Contribute to the design and implementation of an AI Copilot for ArcGIS Pro Design, develop, and implement AI models, prompts, algorithms and agents in C# or Python , particularly focusing on natural language generation and understanding using LLMs and embedding models Write scalable, robust, testable, efficient, and easily maintainable code in C#, Python, or C++ Build so

Work with users and industry experts to identify user requirements and customer workflows Work with top software engineers to envision, design, build, test, release, and support Desktop and Enterprise products Collaborate with software engineers, product engineers, and other stakeholders to build and test ArcGIS Pro and ArcGIS Enterprise functionality related to graph dat

Work with users and industry experts to identify user requirements and customer workflows Work with top software engineers to envision, design, build, test, release, and support Desktop and Enterprise products Collaborate with software engineers, product engineers, and other stakeholders to build and test ArcGIS Pro and ArcGIS Enterprise functionality related to graph dat

Work with users and industry experts to identify primary use cases and workflows Contribute to the design and usability of ArcGIS Pro AI Copilot Develop and implement test cases and validate bug fixes Contribute to the maintenance, monitoring, and growth of the automated test suite Troubleshoot production issues in current and past software versions Work with feature team

Help clients translate real world needs into practical, state of the art, GIS technology driven solutions through the implementation of Esri's enterprise GIS technology Work with clients to prepare multi year GIS implementation and migration strategies Collect, organize, and present client requirements, objectives, and business workflows to translate into meaningful and a

Research, analyze, and implement state of the art 3D data pre processing/visualization algorithms to handle large volumes of input data Solve complex problems with distributed systems and data management Propose and implement improvements in backend system architecture Requirements 5+ years of experience as C++ software developer working on large software projects Track r

Design and develop leading edge 2D/3D GIS software Research, analyze, and implement state of the art features in real time rendering technology Solve complex problems with design, algorithms, development, and user experience Find, analyze, and fix bugs/performance problems in a timely manner Build and ship quality software by working effectively with members of other soft

Contribute to the design and implementation of an AI Copilot for ArcGIS Pro Design, develop, and implement AI models, prompts, algorithms and agents in C# or Python , particularly focusing on natural language generation and understanding using LLMs and embedding models Write scalable, robust, testable, efficient, and easily maintainable code in C#, Python, or C++ Build so

Tooling to write and extend the i3s specification documentation SDK documentation, samples, and tutorials Learn existing product technologies and troubleshoot production issues in current and past software platform versions Collaborate with software developers and product engineers to build and test functionality for current and future 3D layers Build and maintain test sc

Tooling to write and extend the i3s specification documentation SDK documentation, samples, and tutorials Learn existing product technologies and troubleshoot production issues in current and past software platform versions Collaborate with software developers and product engineers to build and test functionality for current and future 3D layers Build and maintain test sc

Learn existing product technologies and troubleshoot production issues in current and past software versions Collaborate with development programmers on software project teams to build new functionality for current and future 2D and 3D graphics engines Test and document the ArcGIS graphics engine for use by other Esri development teams Build and maintain test scenarios th

Advocate for users of the product, using your problem solving skills to address user needs and improve software quality Assist in evaluating and prioritizing tasks and features Contribute to our next generation product in design, testing, documentation, and demonstrations of software capabilities Work collaboratively with software developers to identify and troubleshoot t

Serve as the subject matter expert to gather requirements, envision, design, maintain, test, and support search and metadata workflows Work collaboratively with software and product engineers on the ArcGIS Pro team, and others throughout the ArcGIS Platform Stay up to date with the latest metadata standards by communicating with stakeholders, Esri's customer base, and the